FAQ's

RisqueBoutique.com was created in 2005, with the collaboration of an adult shop located in MELBOURNE, Australia.
  We specialize in quality adult sex toys, vibrators, fucking machines, masturbators, Sexual Lotions, Leather and Fetish bondage toys, Latex rubber underwear, Bondage and BDSM gear, penis pumps, strap-on dildos...

Is it safe to order online from RisqueBoutique.com?

Absolutely. Our website uses encrypted security when you enter your address details, etc.

 
- Your order details and personal details will be kept confidential at all times.
- Your information will not be shared, passed on or sold to anyone outside of our company.
This information will always remain confidential.
WE DO NOT STORE ANY CREDIT CARD DETAILS

Which payment methods do you accept?

What will my credit card bank statement show?

 Paypal ONLY

Your credit card will be billed in Australian dollars and your statement record will show “RisqueBoutique.com"
(Nothing such as "Risque sex shop", "Risque Adult shop"...just "RisqueBoutique.com")

How much will i pay to get my order delivered?

For all orders over $150 within Australia: delivery is FREE.
For all orders under $150, it is a flat rate of $9.95 / $14.95 for EXPRESS Post.

For all international orders to Europe, New-Zealand, Northern America, New-Caledonia and other countries of Asia-Pacific, the delivery charge is a flat rate of $25.
Please note that some additional charges might apply for bulky products for international orders.

Please note that we are not held responsible if the customs of your country confiscate the items if they are illegal in your country.

My adult toy is not working, what should i do?

- Make sure you have the batteries in the right position, check inside the battery compartment for indicators.
- Make sure the cap is tightly closed! (Especially for waterproof products)
- Check battery contacts, springs sometimes can compress extend them a little.
- Check contacts for corrosion and clean any greenish or white colour from the metal of the battery contact.
If, after checking all the above points, your toy is still not working, please contact us by phone/email before returning the product.

How will my order be shipped?

100% Discretion guaranteed

ALL ORDERS are shipped in plain discreet packaging through AUSTRALIA POST.

We use plain packaging for all orders, no branding is displayed on your parcel.
We use plain boxes with no reference to the content, we attach great importance to your privacy.
Only a sender address and the shipping address is on the shipping label, there is no company name listed.
We guarantee that you will NEVER receive any junk mail or XXX Catalogs from us or from any other company.

Fast Despatch:
We endeavour to ship all orders on the same or next working day if received Monday to Friday before 11.00 am*.
You will receive emails about the status of your order.
Please refer to delivery times at the end of the products descriptions)

Where do you ship to?

We ship to Australia, New-Zealand, Europe, United States, Singapore, Thailand, Japan, Korea, New Caledonia and other countries world-wide.
Please contact us if your country is not listed above.

Please note that we are not held responsible if the customs of your country confiscate the items if they are illegal in your country.

Do you ship to p.o.boxes?

Yes, to any Australian PO Box.

What does happen if my free gift is not available?

We will send you a similar free gift.

Do you have a mailing list?

Yes, we do have a mailing list. And we send out newsletters monthly.
If you would like to receive it, please subscribe in our NEWSLETTER section, and receive a $10 discount on your next order.