FAQ's
Who is RISQUE BOUTIQUE Adult Shop?
Risque Boutique is a famous Australian-owned upmarket Adult Shop located in Kings Cross, SYDNEY, Australia.
Since 1996, we specialize in Adult Sex Toys, Love Sex Dolls, masturbation toys, rabbit vibrators, Sexual Lotions, Leather and Fetish bondage toys, Latex rubber underwear, bullet vibrators, Men's Underwear but also in Costumes, Lingerie, Adult Novelties and Shoes.
Is it safe to order online from RISQUEBOUTIQUE.COM?
Absolutely. Our website uses encrypted security when you enter your address details, etc.
- But also, all purchases are made via encrypted COMMONWEALTH BANK secure server.
- Your bank details are never sent from our website to the Commonwealth bank, that makes it an absolutely safe credit card payment process.
- Your details will be kept confidential at all times.
- Your information will not be shared, passed on or sold to anyone outside of our company.
This information will always remain confidential.
WE DO NOT STORE ANY CREDIT CARD DETAILS
How can I pay?
We accept VISA, MASTERCARD, AMERICAN EXPRESS credit cards
- PAYPAL
-MONEY TRANSFER/DIRECT DEPOSIT:
COMMONWEALTH BANK: BSB 062014
ACCOUNT NUMBER: 1043 8946
(In that case, please mention your name or order number on the account description)
but also BANK CHEQUES, MONEY ORDERS and WESTERN UNION payments.
WHAT WILL MY CREDIT CARD BANK STATEMENT SHOW?
Your credit card will be billed in Australian dollars and your statement record will show “RisqueBoutique.com"
(Nothing such as "Risque sex shop", "Risque Adult Boutique"...just "RisqueBoutique.com")
HOW MUCH WILL I PAY TO GET MY ORDER DELIVERED?
For all orders over $ 150 within Australia, delivery is FREE.
For all orders under $ 150 delivery will be charged at the flat rate of $9.95 within Australia.
For all international orders to New-Zealand, United States, New-Caledonia, French Polynesia and other countries of Asia-Pacific, the delivery charge is a flat rate of $25.
Please note that some additional charges might apply for specific/heavy products for international orders.
Please note that we are not hold responsible if the customs of your country confiscate the items if they are illegal in your country.
HOW WILL MY ORDER BE SHIPPED?
100% Discretion Assured!
ALL ORDERS are shipped in plain discreet packaging via AUSTRALIA POST.
We use Australia Post EXPRESS satchels for most orders.
We use plain boxes with no reference to the content, it is discreet for your privacy.
Only a sender address (R.B.-P.O.BOX 431-POTTS POINT NSW 1335) and the shipping address is on the shipping label, there is no company name listed.
We guarantee that you will NEVER receive any junk mail or XXX Catalogs from us or any other company.
Same Day Despatch:
We endeavour to ship all orders the same day, or the next working day if received Monday to Friday before 11.00 am*.
You will receive emails about the changing status of your order.
*Delivery time might be longer if product is unavailable in store.
WHERE DO YOU SHIP TO?
We ship to Australia, New-Zealand, United States, Singapore, Thailand, New Caledonia, French Polynesia or any other country world-wide. Please contact us before at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Please note that we are not hold responsible if the customs of your country confiscate the items if they are illegal in your country.
CAN I CONTACT YOU IN ANOTHER LANGUAGE OTHER THAN ENGLISH?
Absolutely, you can contact us by phone/email in FRENCH or SPANISH.
DO YOU SHIP TO P.O.BOXES?
Yes, to any Australian P.O. Box.
WHAT DOES HAPPEN IF MY FREE GIFT IS NOT AVAILABLE?
We will send you a similar free gift.
MY ADULT TOY IS NOT WORKING, WHAT SHOULD I DO?
- Make sure you have the batteries in correctly, check inside the battery compartment for indicators.
- Make sure the cap is tightly closed! (Especially for waterproof products)
- Check battery contacts, springs sometimes can compress extend them a little.
- Check contacts for corrosion and clean any greenish or white colour from the metal of the battery contact.
If, after checking all the above points, your toy is still not working, please contact us by phone/email before returning the product.
Do you have a mailing list?
Yes, we do have a mailing list. And we send out newsletters monthly. If you would like to get your name on our list, submit your email details to us on the NEWSLETTER section, and receive a $10 discount on your next order.
